The RM 360 Managed IT from LIBANGA consists of various service level offerings that provide affordable proactive IT management and support. Utilizing our unique framework for providing managed IT services, LIBANGA provides a range of proactive services designed to optimize your technology investment and maximize the productivity of your people and business.

It's not just about monitoring, that just lets you know something is wrong.

And it’s not just about remote access to your systems to troubleshoot issues.

By maximizing the benefits of technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently and without fail.

As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements. This reduces or eliminates any impact on the business.

Consistency creates reliability which results in predictable costs. How many times have you received a bill that you couldn't understand or begin to determine if it was justified?

 

Consistency is the cornerstone of our RM 360 program. 

RM 360 Features  

• Site Assessment and Inventory
• Proactive Service
• Management and Status Reporting
• Best Practice Driven
• Automated and Reliable 

RM 360 Benefits  

• Reliability
• Security
• Consistency
• Productivity Gains
• Cost Management and Control
• Performance
• Managed Expansion and Growth

Gold Service Program

Provides advanced security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout and upgrades and overall health of the workstation.

• • Security Patch Management
• • System Log Monitoring
• • Virus Protection Management
• • Daily System Audits
• • End User Support Portal / Live Helpdesk
• • Monthly Management Reports
• • Application Deployment
• • Application Addition and Change Notification
• • Hardware Change Notification
• • Security Log Monitoring
• • Application Log Monitoring
• • Security Log Monitoring
• • Spy ware Removal and Management
• • Bandwidth Usage Tracking
• •Asset Management
• • Report Generation
• • Remote Management

 

Platinum Service Program

The ultimate protection to keep critical servers, workstations, business applications and users operational.

• Security Patch Management
• System Log Monitoring
• Virus Protection Management
• Daily System Audits
• End User Support Portal
• Monthly Management Reports
• Application Deployment
• Application Addition and Change Notification
• Hardware Change Notification
• Security Log Monitoring
• Application Log Monitoring
• Spy ware Removal and Management
• Bandwidth Usage Tracking
• Asset Management
• Report Generation
• Remote Management
• End User Remote Control / Live Helpdesk
• Desktop Policy Enforcement
• Backup and Disaster Recovery